Privacy Policy

Last Updated: December 12, 2024

Crescent Coast Land Services (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

Information You Provide: When you contact us for estimates, submit forms, or communicate with us, we may collect:

Name
Phone number
Email address
Property address
Project details and requirements

Automatically Collected Information: When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on site
Referring website
Device information

2. How We Use Your Information

We use collected information to:

Provide estimates and schedule site evaluations
Communicate about your project
Answer questions and respond to inquiries
Improve our website and services
Send project updates and follow-up communications
Maintain records for business operations

We do not use your information for marketing purposes without your explicit consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers: With contractors, suppliers, or subcontractors necessary to complete your project
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or sale of business assets

All third parties with access to your information are required to protect it and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

Types of cookies we may use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Performance Cookies: Improve website speed and performance

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

5. Third-Party Services

Our website may use third-party services such as:

Google Analytics (website analytics)
Google Maps (location services)
Contact form services

These services have their own privacy policies. We are not responsible for third-party privacy practices.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

Provide services you requested
Comply with legal obligations
Resolve disputes
Enforce our agreements

Project-related information is typically retained for 7 years for business and tax purposes.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt out of sale of personal information
Right to request deletion of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

Continued use of our website or services after changes constitutes acceptance of the updated Privacy Policy.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read privacy policies of any website you visit.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Crescent Coast Land Services
1006 Belle Dr.
North Myrtle Beach, SC 29582
Phone: (843) 220-0622
Email: crescentcoastls@gmail.com